According to research reported by the Wall Street Journal, if you want to be the boss, maybe you shouldn’t smile as much:
Specifically, Lee Hotz reported in the video that “the person of the highest rank withholds a smile,” leading to the Wall Street Journal’s headline: Want to Be the Boss? Don’t Smile. Yikes! Is smiling really so bad? I’d like to know: does your boss smile? Does it make you think that he/she is less important? And are you more afraid of bosses who don’t smile? It gets worse, though – we’ve been brainwashed: American tests subjects actually responded to the supervisor’s smile more than their actual words and evaluation. Is a smile really that important?
I have to say that I’ve been lucky: my bosses have all been really, really nice… almost to a fault. (One of my recent bosses was hands down the nicest person I’ve ever met. Ever.) Does that make me respect them less? I would say no. In fact, I have a lot of respect for people who can be nice and get the job done at the same time. No one really likes the Glum Gary, the Negative Nancy… fill in the alliterative name here. Part of the reason I love my job so much is that I enjoy being around the people I work with. And if my bosses never smiled? I don’t know that I would work there.
So, Wall Street Journal, I think you should rethink that headline. A little smile never hurt anyone.